Last updated: 15 January 2026
VortexQuartz B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
The data controller for your personal information is VortexQuartz B.V., a company registered in the Netherlands with registration number 87234965, located at Lindelaan 251, 4873 HQ Breda, North Brabant, Netherlands.
We collect several types of information from and about users of our services. The data we collect includes personal information that you provide directly to us, information we collect automatically when you use our services, and information from third parties.
Personal data collection occurs when you contact us, make reservations, sign up for newsletters, or interact with our website. This may include your name, email address, telephone number, postal address, dietary preferences, and any other information you choose to provide.
We use the information we collect for various legitimate business purposes. How we use your information depends on the services you use, how you use them, and your preferences. We use of your data is always based on a lawful basis under GDPR, including consent, contract performance, legitimate interests, or legal obligations.
The primary purposes for which we use your data include providing our restaurant services, processing reservations, communicating with you, improving our services, and ensuring the security of our operations.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about the cookies we use, please refer to our Cookie Policy.
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our business, conducting our website, or servicing you, provided they agree to keep this information confidential.
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Data retention periods vary depending on the type of information and the purpose for which it was collected. Generally, we retain customer data for up to 7 years for accounting purposes, marketing data until consent is withdrawn, and website analytics data for up to 26 months.
Under GDPR, you have several rights regarding your personal data. Your rights include the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal information.
You also have the right to withdraw consent at any time where processing is based on consent, and the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
We primarily process data within the European Economic Area (EEA). If we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will delete that information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us about data protection matters, please reach out to us using the contact information below.
For privacy-related enquiries, you can contact us at privacy@vortexquartz.world or call us at +31 76 808 3424. You may also write to us at our registered address: VortexQuartz B.V., Lindelaan 251, 4873 HQ Breda, North Brabant, Netherlands.
For specific data protection enquiries, you may contact our Data Protection Officer at privacy@vortexquartz.world.